Elements and Performance Criteria
- Plan integration strategy
- Determine nature and scope of the integration activity of systems from appropriate personnel
- Prepare an integration management plan in agreement with appropriate personnel
- Obtain outage management plan if available, otherwise prepare a contingency plan to ensure the system integration goes according to a plan
- Identify affected systems, traffic and customers
- Notify alarm management centre of action planned and obtain authority to proceed
- Notify customers affected by the outage of time and likely duration
- Integrate and test new system in the network
- Plan and conduct activities over a set of integration phases safely and according to the integration management plan
- Load operational software according to specification to ensure interoperability of new and existing system
- Undertake tests by simulating network traffic and ensure test results are recorded and stored according to enterprise requirements
- Analyse test results and ensure established parameters have all been met
- Evaluate problems during the testing phase and rectify or escalate procedure
- Analyse alarms for fault conditions in conjunction with the network management centre
- Locate and detect faults within capability, or escalate according to enterprise policy
- Check operations administrative maintenance system and alarms are connected according to instruction manual
- Activate new alarms and deactivate old alarms
- Complete administrative tasks